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Shipping Policy

While the delivery timeline will depend upon the delivery address of the customer, but a good range to keep in mind would be 3-6 days. For Tier 1 cities, it might take anywhere between 3-4 working days to deliver while for Tier 2 & 3 cities & Rural areas it might take 5-6 working days. Free shipping on cart value of Rs 2000 or above. Alternately, flat Rs 99 will be charged as SHIPPING FEE if the cart value is less than Rs 2000. This shipping fee is non refundable.


INTERNATIONAL

Free international shipping on cart value of Rs.15,001 or above. Alternatively, flat Rs. 2,500 will be charged as a SHIPPING FEE if the cart value is less than Rs. 5,000. Flat Rs. 4,000 will be charged as a SHIPPING FEE if the cart value is between Rs. 5,001-10,000. Flat Rs. 6,000 will be charged as a SHIPPING FEE if the cart value is between Rs.10,001-15,000. On the off chance that you have any inquiries correlated with custom charges, kindly contact your local customs office. We are unable to guide you for the same as custom charges vary from Country to Country. The Customs Duty has to be borne by the customer as it is dependent on the destination address. Pracheen will not be liable for the payment


IMPORTANT

We endeavour to ship your order within 3-10 working days from the date of receipt of order. The whole order amount will be refunded if the order is cancelled (within 24 hours of placing the order), lost or undelivered to your preferred location. If your parcel is damaged or tampered with when you receive it, then please refuse to accept it. You can call our customer care or mail us at shopatpracheen@gmail.com mentioning your order number. We shall make our best efforts to ensure that a replacement delivery is made to you at the earliest. Orders cannot be shipped to PO boxes or military addresses; rural domestic addresses require one or more additional days to deliver. We are not responsible for delays caused due to natural calamities, strikes & other unavoidable circumstances. To ensure that your order reaches you quickly and in good condition, we only ship through reputed courier agencies. We have tied up with Shiprocket for local shipments and Aramex for our international couriers.

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